Rescheduling
Please contact us as early as possible if you need to move your booking. We will do our best to offer the next available slot.
Legal
Cancellation policy
Our cancellation and rescheduling terms help us manage technician travel and mobile fitting time fairly.
Same-day cancellations
Same-day cancellations may affect service priority for future bookings because technician travel and schedule capacity are already allocated.
No-access appointments
If the technician cannot access the vehicle or location safely at the agreed time, the appointment may need to be rebooked.